Privacy Policy
These privacy policies apply to the operation of the online store https://www.fitcompany.cz/
(hereinafter referred to as "e-commerce")
which operates:
Marketa Pivovarova
Ic : 23469935
- Email: fitcompany@fitcompany.cz
- WatchApp: +420 775 054 870
- Telephone: +420 724 865 527
In order to provide our services and sell goods, we process certain personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act No. 110/2019 Coll. on the processing of personal data.
I. What personal data do we process and why?
A. When using the contact form
What data:
Name, email address, possibly phone number, message
Why:
So that we can contact you and respond to your inquiry.
Legal basis:
Negotiation of a contract pursuant to Article 6(1)(b) GDPR.
Processing time:
Maximum 7 days from the last communication, unless we establish cooperation.
B. When purchasing goods
What data:
Name, surname, address, email, telephone, orders, payment details
Why:
To process your order, keep you informed about its status and handle any complaints. We also need to keep the data for accounting and tax purposes.
Legal basis:
-
Article 6(1)(b) GDPR – performance of the contract
-
Article 6(1)(c) GDPR – legal obligations
Processing time:
For the duration of the contractual relationship + 24 months, accounting records up to 10 years according to law.
C. Newsletter subscription (commercial communication)
What data:
Email address
Why:
Sending news and commercial communications related to our product line.
Legal basis:
-
Section 7, paragraph 3 of Act No. 480/2004 Coll., if you are a customer
-
Consent under Article 6(1)(a) GDPR if you are not a customer
Processing time:
Max. 2 years from the last purchase or until consent is revoked.
You can unsubscribe from emails at any time by clicking on the email or in writing to fitcompany@fitcompany.cz
II. Who has access to the data
Your personal information stays with us. We only share it with trusted partners who help us manage our online store:
-
Shoptet as – e-shop platform management
-
Courier company – delivery of goods
-
Fio Bank – payment security
-
Gmail / Google – email communication
-
Leadhub – email marketing
Data is processed only within the EU .
III. Automated processing
In our online store, we do not carry out automated decision-making or profiling within the meaning of Article 22 of the GDPR.
IV. Use of cookies
We use cookies on our website for the following purposes:
-
Ensuring the proper functioning of the website (essential cookies)
-
Traffic analysis (statistical cookies)
-
Displaying relevant advertising (marketing cookies)
You can manage cookies in your browser or through the bar that appears when you first visit the website.
Detailed information and instructions on how to adjust cookie settings in individual browsers can be found, for example, here:
-
Chrome: https://support.google.com/chrome/answer/95647?hl=cs
-
Firefox: https://support.mozilla.org/cs/kb/povoleni-zakazani-cookies
V. Your rights
You have the following rights regarding your personal data:
-
Right of access – you know what data we hold about you
-
Right to rectification – you can ask us to correct incorrect data
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Right to erasure – unless it conflicts with legal obligations
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Right to restriction of processing – in certain cases
-
Right to portability – you can request your data in a structured format
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The right to object – especially if we process data based on legitimate interest
-
The right to file a complaint with the Office for Personal Data Protection ( www.uoou.cz )
VI. Contact
For any questions or to exercise your rights, please contact us:
Do you have any questions? We'll answer them. Please fill out your contact details carefully.
Valid from: 1.1.2025